{"id":11,"date":"2026-07-25T03:46:51","date_gmt":"2026-07-24T19:46:51","guid":{"rendered":"https:\/\/zithorn.com\/?page_id=11"},"modified":"2026-07-25T03:46:51","modified_gmt":"2026-07-24T19:46:51","slug":"delivery-returns","status":"publish","type":"page","link":"https:\/\/zithorn.com\/en\/delivery-returns\/","title":{"rendered":"Shipping &amp; Returns"},"content":{"rendered":"<h2>Shipping Information<\/h2>\n<p>All Zhitang products are shipped by Qingdao Zhitang Trading Co., Ltd. We ship within 48 hours of order confirmation (delayed by public holidays).<\/p>\n<h3>Delivery Methods<\/h3>\n<ul>\n<li>Mainland China: SF Express \/ JD Express, usually 2\u20135 business days<\/li>\n<li>Packaging: shock-proof bubble wrap + cardboard box; wooden frame for fragile items<\/li>\n<\/ul>\n<h2>Return &amp; Exchange Policy<\/h2>\n<h3>7-Day No-Reason Returns<\/h3>\n<p>Within 7 days of receipt, unused items with intact packaging and complete accessories may be returned without giving a reason.<\/p>\n<h3>Returns are not supported in the following cases<\/h3>\n<ul>\n<li>Used or damaged items<\/li>\n<li>Custom-made items<\/li>\n<li>Damage caused by personal reasons<\/li>\n<\/ul>\n<h3>Return Process<\/h3>\n<ol>\n<li>Contact customer service and explain the reason<\/li>\n<li>Ship the item back in its original packaging (shipping borne by the buyer, except for quality issues)<\/li>\n<li>Refund or exchange is processed within 3 business days after we receive and inspect the item<\/li>\n<\/ol>\n<p>If you have any questions, please contact us via the Contact Us page.<\/p>","protected":false},"excerpt":{"rendered":"<p>\u914d\u9001\u8bf4\u660e \u7f6e\u68e0\u6240\u6709\u5546\u54c1\u5747\u7531\u9752\u5c9b\u7f6e\u68e0\u8d38\u6613\u6709 [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_bbp_topic_count":0,"_bbp_reply_count":0,"_bbp_total_topic_count":0,"_bbp_total_reply_count":0,"_bbp_voice_count":0,"_bbp_anonymous_reply_count":0,"_bbp_topic_count_hidden":0,"_bbp_reply_count_hidden":0,"_bbp_forum_subforum_count":0,"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-11","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.0 - 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